{"id":3368,"date":"2024-10-07T18:02:22","date_gmt":"2024-10-07T11:02:22","guid":{"rendered":"https:\/\/oncallcx.vn\/?page_id=3368"},"modified":"2024-10-07T18:02:23","modified_gmt":"2024-10-07T11:02:23","slug":"chinh-sach-bao-mat","status":"publish","type":"page","link":"https:\/\/oncallcx.vn\/en\/chinh-sach-bao-mat\/","title":{"rendered":"CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT"},"content":{"rendered":"<div class=\"wp-block-ainoblocks-grid-container alignwide ab-grid-block pt__12\">\n<div class=\"wp-block-ainoblocks-grid-item col_start_d__2 col_end_d__12 col_start_t__1 col_end_t__13 col_start_m__1 col_end_m__13 no-stacking\">\n<h2 class=\"wp-block-heading has-text-align-center\">CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT TH\u00d4NG TIN<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">I. M\u1ee5c \u0111\u00edch thu th\u1eadp th\u00f4ng tin<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em> s\u1eed d\u1ee5ng th\u00f4ng tin Ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p \u0111\u1ec3:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 \u0111\u1ebfn Ng\u01b0\u1eddi d\u00f9ng;<\/li>\n\n\n\n<li>G\u1eedi c\u00e1c th\u00f4ng b\u00e1o v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng trao \u0111\u1ed5i th\u00f4ng tin gi\u1eefa Ng\u01b0\u1eddi d\u00f9ng v\u00e0 trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>;<\/li>\n\n\n\n<li>Ng\u1eeba c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u00e1 h\u1ee7y t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng gi\u1ea3 m\u1ea1o Ng\u01b0\u1eddi d\u00f9ng;<\/li>\n\n\n\n<li>Li\u00ean l\u1ea1c v\u00e0 gi\u1ea3i quy\u1ebft v\u1edbi Ng\u01b0\u1eddi d\u00f9ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t;<\/li>\n\n\n\n<li>Kh\u00f4ng s\u1eed d\u1ee5ng Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng ngo\u00e0i m\u1ee5c \u0111\u00edch x\u00e1c nh\u1eadn v\u00e0 li\u00ean h\u1ec7 c\u00f3 li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng t\u1ea1i trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>;<\/li>\n\n\n\n<li>Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt: FPT c\u00f3 tr\u00e1ch nhi\u1ec7m h\u1ee3p t\u00e1c cung c\u1ea5p Th\u00f4ng tin c\u00e1 nh\u00e2n Ng\u01b0\u1eddi d\u00f9ng khi c\u00f3 y\u00eau c\u1ea7u t\u1eeb c\u01a1 quan t\u01b0 ph\u00e1p bao g\u1ed3m: Vi\u1ec7n ki\u1ec3m s\u00e1t, t\u00f2a \u00e1n, c\u01a1 quan c\u00f4ng an \u0111i\u1ec1u tra li\u00ean quan \u0111\u1ebfn h\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt n\u00e0o \u0111\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng. Ngo\u00e0i ra, kh\u00f4ng ai c\u00f3 quy\u1ec1n x\u00e2m ph\u1ea1m v\u00e0o Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">II. Ph\u1ea1m vi thu th\u1eadp th\u00f4ng tin<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u ch\u1ee7 y\u1ebfu tr\u00ean trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em> bao g\u1ed3m: email, \u0111i\u1ec7n tho\u1ea1i, t\u00ean \u0111\u0103ng nh\u1eadp, m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp, \u0111\u1ecba ch\u1ec9 Ng\u01b0\u1eddi d\u00f9ng. \u0110\u00e2y l\u00e0 c\u00e1c th\u00f4ng tin m\u00e0 FPT c\u1ea7n Ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p b\u1eaft bu\u1ed9c khi \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u00e0 \u0111\u1ec3 FPT li\u00ean h\u1ec7 x\u00e1c nh\u1eadn khi Ng\u01b0\u1eddi d\u00f9ng \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u00ean trang web nh\u1eb1m \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho cho ch\u00ednh Ng\u01b0\u1eddi d\u00f9ng.<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi d\u00f9ng s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea3o m\u1eadt v\u00e0 l\u01b0u gi\u1eef m\u1ecdi ho\u1ea1t \u0111\u1ed9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 d\u01b0\u1edbi t\u00ean \u0111\u0103ng k\u00fd, m\u1eadt kh\u1ea9u v\u00e0 h\u1ed9p th\u01b0 \u0111i\u1ec7n t\u1eed c\u1ee7a m\u00ecnh. Ngo\u00e0i ra, Ng\u01b0\u1eddi d\u00f9ng c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o k\u1ecbp th\u1eddi cho FPT v\u1ec1 nh\u1eefng h\u00e0nh vi s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p, l\u1ea1m d\u1ee5ng, vi ph\u1ea1m b\u1ea3o m\u1eadt, l\u01b0u gi\u1eef t\u00ean \u0111\u0103ng k\u00fd v\u00e0 m\u1eadt kh\u1ea9u c\u1ee7a b\u00ean th\u1ee9 ba \u0111\u1ec3 c\u00f3 bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft ph\u00f9 h\u1ee3p.<\/li>\n\n\n\n<li>Khi ti\u1ebfn h\u00e0nh thu th\u1eadp th\u00f4ng tin s\u1ebd ph\u1ea3i th\u00f4ng b\u00e1o v\u1edbi Ng\u01b0\u1eddi d\u00f9ng tham gia v\u00e0o trang web:\n<ul class=\"wp-block-list\">\n<li>Tr\u01b0\u1eddng h\u1ee3p Ng\u01b0\u1eddi d\u00f9ng \u0111\u1ed3ng \u00fd cung c\u1ea5p th\u00f4ng tin: c\u00f3 th\u1ec3 t\u1ea1o l\u1eadp t\u00e0i kho\u1ea3n c\u00e1 nh\u00e2n \u0111\u1ec3 tham gia v\u00e0o s\u1eed d\u1ee5ng c\u00e1c ti\u1ec7n \u00edch c\u1ee7a trang web trong ph\u1ea1m vi theo th\u1ecfa thu\u1eadn \u0111\u00e3 \u0111\u1ed3ng \u00fd khi ti\u1ebfn h\u00e0nh t\u1ea1o l\u1eadp t\u00e0i kho\u1ea3n.<\/li>\n\n\n\n<li>Tr\u01b0\u1eddng h\u1ee3p Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng \u0111\u1ed3ng \u00fd: kh\u00f4ng ph\u00e1t sinh quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 \u0111\u1ed1i v\u1edbi trang web.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Th\u00f4ng tin nh\u1eadn d\u1ea1ng c\u00e1 nh\u00e2n\n<ul class=\"wp-block-list\">\n<li>Trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng <em>FPT OnCallCX<\/em> c\u1ee7a FPT, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u Ng\u01b0\u1eddi d\u00f9ng cung c\u1ea5p m\u1ed9t s\u1ed1 th\u00f4ng tin nh\u1eadn d\u1ea1ng c\u00e1 nh\u00e2n \u0111\u1ec3 li\u00ean l\u1ea1c ho\u1eb7c nh\u1eadn d\u1ea1ng ng\u01b0\u1eddi d\u00f9ng (&#8220;Th\u00f4ng tin c\u00e1 nh\u00e2n&#8221;). Th\u00f4ng tin c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, t\u00ean c\u1ee7a Ng\u01b0\u1eddi s\u1eed d\u1ee5ng, n\u01b0\u1edbc c\u01b0 tr\u00fa, \u0111\u1ecba ch\u1ec9 email v\u00e0 \u0111\u1ecba ch\u1ec9 website.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Th\u00f4ng tin nh\u1eadn d\u1ea1ng kh\u00f4ng mang t\u00ednh c\u00e1 nh\u00e2n\n<ul class=\"wp-block-list\">\n<li>Khi Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng <em>FPT OnCallCX<\/em> (cho d\u00f9 s\u1eed d\u1ee5ng tr\u00ean m\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i, tivi thi\u1ebft b\u1ecb k\u1ebft n\u1ed1i internet, tr\u00ean trang web ho\u1eb7c tr\u00ean trang web c\u1ee7a m\u1ed9t trong nh\u1eefng \u0111\u1ed1i t\u00e1c c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c b\u00ean th\u1ee9 ba kh\u00e1c), ch\u00fang t\u00f4i thu th\u1eadp th\u00f4ng tin li\u00ean quan \u0111\u1ebfn vi\u1ec7c Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng FPT OnCallCX v\u00e0 th\u00f4ng tin m\u00e0 tr\u00ecnh duy\u1ec7t c\u1ee7a ch\u00fang t\u00f4i g\u1eedi b\u1ea5t c\u1ee9 khi n\u00e0o Ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp m\u1ed9t trang web ho\u1eb7c d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn, bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n, \u0111\u1ecba ch\u1ec9 Internet Protocol (IP) m\u00e1y t\u00ednh c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng, lo\u1ea1i tr\u00ecnh duy\u1ec7t, trang web Ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 gh\u00e9 th\u0103m tr\u01b0\u1edbc \u0111\u00f3, v\u00e0 c\u00e1c th\u00f4ng tin m\u00e0 Ng\u01b0\u1eddi d\u00f9ng t\u00ecm ki\u1ebfm.<\/li>\n\n\n\n<li>Khi Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng m\u1ed9t ti\u1ec7n \u00edch ho\u1eb7c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c \u0111\u1ec1 ngh\u1ecb b\u1edfi ch\u00fang t\u00f4i, cho d\u00f9 tr\u00ean m\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i, tivi thi\u1ebft b\u1ecb k\u1ebft n\u1ed1i internet, tr\u00ean trang web ho\u1eb7c tr\u00ean m\u1ed9t trang web c\u1ee7a b\u00ean th\u1ee9 ba, bao g\u1ed3m trang web thu\u1ed9c s\u1edf h\u1eefu ho\u1eb7c \u0111i\u1ec1u h\u00e0nh b\u1edfi Ng\u01b0\u1eddi d\u00f9ng, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ghi l\u1ea1i c\u00e1c d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng \u0111\u00f3, vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ho\u1eb7c ti\u1ec7n \u00edch ho\u1eb7c b\u1ea5t k\u1ef3 t\u00e0i kho\u1ea3n kh\u00e1c li\u00ean quan \u0111\u1ebfn d\u1eef li\u1ec7u.<\/li>\n\n\n\n<li>Gi\u1ed1ng nh\u01b0 nhi\u1ec1u trang web kh\u00e1c, ch\u00fang t\u00f4i s\u1eed d\u1ee5ng &#8220;cookies&#8221; \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin. M\u1ed7i cookie l\u00e0 m\u1ed9t t\u1eadp tin d\u1eef li\u1ec7u nh\u1ecf m\u00e0 ch\u00fang t\u00f4i chuy\u1ec3n v\u00e0o \u0111\u0129a c\u1ee9ng m\u00e1y t\u00ednh c\u1ee7a Ng\u01b0\u1eddi d\u00f9ngv\u1edbi m\u1ee5c \u0111\u00edch l\u01b0u gi\u1eef h\u1ed3 s\u01a1. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 tr\u00ecnh duy\u1ec7t, b\u1eb1ng c\u00e1ch l\u1ef1a ch\u1ecdn tr\u00ecnh duy\u1ec7t, \u0111\u1ec3 ng\u0103n ch\u1eb7n vi\u1ec7c ch\u1ea5p nh\u1eadn cookie, ho\u1eb7c \u0111\u1ec3 nh\u1eafc Ng\u01b0\u1eddi d\u00f9ng tr\u01b0\u1edbc khi ch\u1ea5p nh\u1eadn m\u1ed9t cookie t\u1eeb website m\u00e0 Ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp v\u00e0o. N\u1ebfu Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng ch\u1ea5p nh\u1eadn cookie, tuy nhi\u00ean, Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 kh\u00f4ng s\u1eed d\u1ee5ng t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea7n c\u1ee7a trang web ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a <em>FPT OnCallCX<\/em>.<\/li>\n\n\n\n<li>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p c\u00e1c \u0111\u01b0\u1eddng d\u1eabn \u1edf \u0111\u1ecbnh d\u1ea1ng cho ph\u00e9p ch\u00fang t\u00f4i theo d\u00f5i xem c\u00e1c \u0111\u01b0\u1eddng d\u1eabn.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">III. Ph\u1ea1m vi s\u1eed d\u1ee5ng th\u00f4ng tin<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n ti\u1ebft l\u1ed9 b\u1ea5t c\u1ee9 th\u00f4ng tin thu \u0111\u01b0\u1ee3c b\u1edfi ch\u00fang t\u00f4i, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u0111\u1ebfn Th\u00f4ng tin nh\u1eadn d\u1ea1ng C\u00e1 nh\u00e2n v\u00e0 Th\u00f4ng tin nh\u1eadn d\u1ea1ng Kh\u00f4ng mang t\u00ednh C\u00e1 nh\u00e2n, (i) theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt ho\u1eb7c c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc; ho\u1eb7c (ii) trong tr\u01b0\u1eddng h\u1ee3p kh\u1ea9n c\u1ea5p; ho\u1eb7c (iii) cho ph\u00e1p nh\u00e2n k\u1ebf th\u1eeba li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u00e1p nh\u1eadp, mua l\u1ea1i, ph\u00e1 s\u1ea3n ho\u1eb7c b\u00e1n l\u1ea1i to\u00e0n b\u1ed9 ho\u1eb7c m\u1ed9t ph\u1ea7n t\u00e0i s\u1ea3n \u0111\u00e1ng k\u1ec3 c\u1ee7a ch\u00fang t\u00f4i. Th\u00f4ng tin c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd ho\u1eb7c chuy\u1ec3n ra kh\u1ecfi Vi\u1ec7t Nam, n\u01a1i m\u00e0 lu\u1eadt b\u1ea3o m\u1eadt c\u00f3 th\u1ec3 kh\u00f4ng b\u1ea3o v\u1ec7 nh\u01b0 lu\u1eadt b\u1ea3o m\u1eadt \u1edf Vi\u1ec7t Nam.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">IV. Th\u1eddi gian l\u01b0u tr\u1eef th\u00f4ng tin<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef cho \u0111\u1ebfn khi c\u00f3 y\u00eau c\u1ea7u h\u1ee7y b\u1ecf ho\u1eb7c t\u1ef1 Ng\u01b0\u1eddi d\u00f9ng \u0111\u0103ng nh\u1eadp v\u00e0 th\u1ef1c hi\u1ec7n h\u1ee7y b\u1ecf. C\u00f2n l\u1ea1i trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p Th\u00f4ng tin c\u00e1 nh\u00e2n Ng\u01b0\u1eddi d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt tr\u00ean m\u00e1y ch\u1ee7 c\u1ee7a trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">V. \u0110\u1ecba ch\u1ec9 c\u1ee7a \u0111\u01a1n v\u1ecb thu th\u1eadp v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00f4ng ty TNHH MTV Vi\u1ec5n th\u00f4ng Qu\u1ed1c t\u1ebf FPT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u1ee5 s\u1edf ch\u00ednh: L\u00f4 L.29B-31B-33B \u0111\u01b0\u1eddng T\u00e2n Thu\u1eadn, KCX T\u00e2n Thu\u1eadn, ph\u01b0\u1eddng T\u00e2n Thu\u1eadn \u0110\u00f4ng, Qu\u1eadn 7, TP.HCM, Vi\u1ec7t Nam<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotline: 1800 6973<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">VI. Ph\u01b0\u01a1ng ti\u1ec7n v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 Ng\u01b0\u1eddi d\u00f9ng ti\u1ebfp c\u1eadn v\u00e0 ch\u1ec9nh s\u1eeda d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh.<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ng\u01b0\u1eddi d\u00f9ng c\u00f3 quy\u1ec1n t\u1ef1 ki\u1ec3m tra, c\u1eadp nh\u1eadt, \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c h\u1ee7y b\u1ecf Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch \u0111\u0103ng nh\u1eadp v\u00e0o t\u00e0i kho\u1ea3n v\u00e0 ch\u1ec9nh s\u1eeda Th\u00f4ng tin c\u00e1 nh\u00e2n ho\u1eb7c y\u00eau c\u1ea7u FPT th\u1ef1c hi\u1ec7n vi\u1ec7c n\u00e0y.<\/li>\n\n\n\n<li>Ng\u01b0\u1eddi d\u00f9ng c\u00f3 quy\u1ec1n g\u1eedi khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c l\u1ed9 th\u00f4ng tin c\u00e1c nh\u00e2n cho b\u00ean th\u1ee9 3 \u0111\u1ebfn Ban qu\u1ea3n tr\u1ecb c\u1ee7a trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>. Khi ti\u1ebfp nh\u1eadn nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y, FPT s\u1ebd x\u00e1c nh\u1eadn l\u1ea1i th\u00f4ng tin, ph\u1ea3i c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u1ea3 l\u1eddi l\u00fd do v\u00e0 h\u01b0\u1edbng d\u1eabn Ng\u01b0\u1eddi d\u00f9ng kh\u00f4i ph\u1ee5c v\u00e0 b\u1ea3o m\u1eadt l\u1ea1i th\u00f4ng tin.\n<ul class=\"wp-block-list\">\n<li>Email li\u00ean h\u1ec7: kinhdoanh.oncall@fpt.com<\/li>\n\n\n\n<li>Hotline: 1900 6973<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">VII. Cam k\u1ebft<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng tr\u00ean trang web <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em> \u0111\u01b0\u1ee3c FPT cam k\u1ebft b\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i theo ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>. Vi\u1ec7c thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin c\u1ee7a m\u1ed7i Ng\u01b0\u1eddi d\u00f9ng ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng \u0111\u00f3, tr\u1eeb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n\n\n\n<li>Kh\u00f4ng s\u1eed d\u1ee5ng, kh\u00f4ng chuy\u1ec3n giao, cung c\u1ea5p hay ti\u1ebft l\u1ed9 cho b\u00ean th\u1ee9 3 n\u00e0o v\u1ec1 Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng khi kh\u00f4ng c\u00f3 s\u1ef1 cho ph\u00e9p \u0111\u1ed3ng \u00fd t\u1eeb th\u00e0nh vi\u00ean.<\/li>\n\n\n\n<li>Trong tr\u01b0\u1eddng h\u1ee3p m\u00e1y ch\u1ee7 l\u01b0u tr\u1eef th\u00f4ng tin b\u1ecb hacker t\u1ea5n c\u00f4ng d\u1eabn \u0111\u1ebfn m\u1ea5t m\u00e1t d\u1eef li\u1ec7u c\u00e1 nh\u00e2n th\u00e0nh vi\u00ean, FPT s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m th\u00f4ng b\u00e1o v\u1ee5 vi\u1ec7c cho c\u01a1 quan ch\u1ee9c n\u0103ng \u0111i\u1ec1u tra x\u1eed l\u00fd k\u1ecbp th\u1eddi v\u00e0 th\u00f4ng b\u00e1o cho Ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c bi\u1ebft.<\/li>\n\n\n\n<li>B\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i m\u1ecdi th\u00f4ng tin giao d\u1ecbch tr\u1ef1c tuy\u1ebfn c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng bao g\u1ed3m th\u00f4ng tin h\u00f3a \u0111\u01a1n k\u1ebf to\u00e1n, ch\u1ee9ng t\u1eeb s\u1ed1 h\u00f3a t\u1ea1i khu v\u1ef1c d\u1eef li\u1ec7u trung t\u00e2m an to\u00e0n c\u1ea5p 1 c\u1ee7a <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em>.<\/li>\n\n\n\n<li>Ban qu\u1ea3n tr\u1ecb <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em> y\u00eau c\u1ea7u c\u00e1c c\u00e1 nh\u00e2n khi \u0111\u0103ng k\u00fd l\u00e0 Ng\u01b0\u1eddi d\u00f9ng, ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 Th\u00f4ng tin c\u00e1 nh\u00e2n c\u00f3 li\u00ean quan nh\u01b0: H\u1ecd v\u00e0 t\u00ean, \u0111\u1ecba ch\u1ec9 li\u00ean l\u1ea1c, email, s\u1ed1 ch\u1ee9ng minh nh\u00e2n d\u00e2n, \u0111i\u1ec7n tho\u1ea1i \u2026 v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh ph\u00e1p l\u00fd c\u1ee7a nh\u1eefng th\u00f4ng tin tr\u00ean. Ban qu\u1ea3n tr\u1ecb <em><a href=\"https:\/\/oncallcx.vn\/en\/\">https:\/\/oncallcx.vn<\/a><\/em> kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u0169ng nh\u01b0 kh\u00f4ng gi\u1ea3i quy\u1ebft m\u1ecdi khi\u1ebfu n\u1ea1i c\u00f3 li\u00ean quan \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng \u0111\u00f3 n\u1ebfu x\u00e9t th\u1ea5y t\u1ea5t c\u1ea3 Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng \u0111\u00f3 cung c\u1ea5p khi \u0111\u0103ng k\u00fd ban \u0111\u1ea7u l\u00e0 kh\u00f4ng ch\u00ednh x\u00e1c.<\/li>\n\n\n\n<li>Ch\u00fang t\u00f4i quan t\u00e2m \u0111\u1ebfn vi\u1ec7c b\u1ea3o v\u1ec7 th\u00f4ng tin c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng. Ch\u00fang t\u00f4i s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p an to\u00e0n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng t\u1eeb vi\u1ec7c truy c\u1eadp v\u00e0 ti\u1ebft l\u1ed9 tr\u00e1i ph\u00e9p. Tuy nhi\u00ean, ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 b\u1ea3o \u0111\u1ea3m r\u1eb1ng nh\u1eefng Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a Ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c c\u00e1c th\u00f4ng tin li\u00ean l\u1ea1c ri\u00eang t\u01b0 lu\u00f4n ri\u00eang t\u01b0 v\u00e0 an to\u00e0n.<\/li>\n<\/ol>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":250883025,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-3368","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PfMrLl-Sk","jetpack-related-posts":[{"id":3394,"url":"https:\/\/oncallcx.vn\/en\/cac-chinh-sach-2\/","url_meta":{"origin":3368,"position":0},"title":"C\u00c1C CH\u00cdNH S\u00c1CH","author":"tuandm30","date":"October 9, 2024","format":false,"excerpt":"C\u00c1C CH\u00cdNH S\u00c1CH I. Ch\u00ednh s\u00e1ch & Quy \u0111\u1ecbnh chung OnCallCX l\u00e0 d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i. D\u1ecbch v\u1ee5 thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a C\u00f4ng ty TNHH MTV Vi\u1ec5n th\u00f4ng Qu\u1ed1c t\u1ebf FPT, m\u1ed9t c\u00f4ng ty \u0111i \u0111\u1ea7u v\u1ec1 ng\u00e0nh c\u00f4ng ngh\u1ec7 vi\u1ec5n th\u00f4ng t\u1ea1i Vi\u1ec7t Nam v\u00e0 khu v\u1ef1c\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3363,"url":"https:\/\/oncallcx.vn\/en\/policy\/","url_meta":{"origin":3368,"position":1},"title":"POLICY","author":"tuandm30","date":"October 7, 2024","format":false,"excerpt":"C\u00c1C CH\u00cdNH S\u00c1CH I. Ch\u00ednh s\u00e1ch & Quy \u0111\u1ecbnh chung OnCallCX l\u00e0 d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i. D\u1ecbch v\u1ee5 thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a C\u00f4ng ty TNHH MTV Vi\u1ec5n th\u00f4ng Qu\u1ed1c t\u1ebf FPT, m\u1ed9t c\u00f4ng ty \u0111i \u0111\u1ea7u v\u1ec1 ng\u00e0nh c\u00f4ng ngh\u1ec7 vi\u1ec5n th\u00f4ng t\u1ea1i Vi\u1ec7t Nam v\u00e0 khu v\u1ef1c\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3385,"url":"https:\/\/oncallcx.vn\/en\/dieu-khoan-su-dung-2\/","url_meta":{"origin":3368,"position":2},"title":"\u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG","author":"tuandm30","date":"October 7, 2024","format":false,"excerpt":"TH\u1eceA THU\u1eacN CUNG C\u1ea4P V\u00c0 S\u1eec D\u1ee4NG D\u1ecaCH V\u1ee4 TR\u00caN TRANG WEB https:\/\/oncallcx.vn Th\u1ecfa thu\u1eadn Cung c\u1ea5p v\u00e0 S\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 tr\u00ean trang web https:\/\/oncallcx.vn (sau \u0111\u00e2y vi\u1ebft t\u1eaft l\u00e0 \"Th\u1ecfa thu\u1eadn\") l\u00e0 c\u00e1c tho\u1ea3 thu\u1eadn mang t\u00ednh ph\u00e1p l\u00fd gi\u1eefa C\u00f4ng ty TNHH MTV Vi\u1ec5n th\u00f4ng Qu\u1ed1c t\u1ebf\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3374,"url":"https:\/\/oncallcx.vn\/en\/chinh-sach-bao-ve-du-lieu-ca-nhan\/","url_meta":{"origin":3368,"position":3},"title":"CH\u00cdNH S\u00c1CH B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N","author":"tuandm30","date":"October 7, 2024","format":false,"excerpt":"CH\u00cdNH S\u00c1CH B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N \u0110I\u1ec0U 1. GI\u1edaI THI\u1ec6U V\u1ec0 FTI C\u00f4ng ty TNHH MTV Vi\u1ec5n th\u00f4ng Qu\u1ed1c t\u1ebf FPT l\u00e0 c\u00f4ng ty \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp theo ph\u00e1p lu\u1eadt Vi\u1ec7t Nam, c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i L\u00f4 L.29B-31B-33B \u0111\u01b0\u1eddng T\u00e2n Thu\u1eadn, Khu ch\u1ebf xu\u1ea5t T\u00e2n Thu\u1eadn, Ph\u01b0\u1eddng T\u00e2n\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1243,"url":"https:\/\/oncallcx.vn\/en\/voice-contact-center\/","url_meta":{"origin":3368,"position":4},"title":"Voice Contact Center","author":"tuandm30","date":"August 4, 2024","format":false,"excerpt":"Voice Contact Center Voice Contact Center is a part of the OnCallCX system, offering advanced platforms and technologies to manage and optimize the process of receiving and handling customer calls. The Voice Contact Center enables businesses to enhance their support capabilities and improve customer experience through phone interactions, efficiently manage\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/Voice-Contact-copy-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/Voice-Contact-copy-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/Voice-Contact-copy-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/Voice-Contact-copy-1.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/Voice-Contact-copy-1.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":1245,"url":"https:\/\/oncallcx.vn\/en\/omnichannel-contact-center\/","url_meta":{"origin":3368,"position":5},"title":"OmniChannel Contact Center","author":"tuandm30","date":"August 4, 2024","format":false,"excerpt":"Omni Channel Contact Center Omni Contact Center l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a OnCallCX t\u1eadp trung v\u00e0o vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u trong giao ti\u1ebfp tho\u1ea1i v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng. S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 s\u1ed1 h\u00f3a gi\u00fap Doanh nghi\u1ec7p t\u1ea1o ra tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch v\u00e0\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/OmniChannel-copy.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/OmniChannel-copy.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/OmniChannel-copy.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/OmniChannel-copy.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/oncallcx.vn\/wp-content\/uploads\/2024\/08\/OmniChannel-copy.png?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/pages\/3368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/users\/250883025"}],"replies":[{"embeddable":true,"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/comments?post=3368"}],"version-history":[{"count":4,"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/pages\/3368\/revisions"}],"predecessor-version":[{"id":3381,"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/pages\/3368\/revisions\/3381"}],"wp:attachment":[{"href":"https:\/\/oncallcx.vn\/en\/wp-json\/wp\/v2\/media?parent=3368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}